Privacy Policy

Last updated: May 20, 2026

At Marker Marketplace ("we," "us," or "our"), accessible at www.markermarketplace.com, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following types of information:

• Personal identifiers: Name, email address, billing and shipping address, phone number.
• Payment information: Credit card or other payment details (processed securely through our payment providers; we do not store full card numbers).
• Order information: Items purchased, order history, and transaction details.
• Device and usage data: IP address, browser type, pages visited, referring URLs, and other technical information collected automatically via cookies and similar technologies.
• Communications: Messages you send us via email or contact forms.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications.
• Communicate with you about your account or purchases.
• Send marketing emails and promotions (only with your consent, and you may opt out at any time).
• Improve our website, products, and services.
• Detect, prevent, and respond to fraud or other illegal activity.
• Comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers: Third-party companies that assist us in operating our store, processing payments, shipping orders, and marketing (e.g., Shopify, shipping carriers, email marketing platforms). These providers are bound by confidentiality obligations.
• Legal authorities: When required by law or to protect our rights, safety, or the safety of others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and deliver personalized content. You can control cookie settings through your browser; however, disabling cookies may affect some features of our site.

We may use third-party analytics services (such as Google Analytics) that collect anonymized data about how visitors use our site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically retained for at least seven (7) years.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information (subject to legal retention requirements).
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at service@hrengraving.com.

7. Children's Privacy

Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Marker Marketplace
Email: service@hrengraving.com
Website: www.markermarketplace.com